Data Privacy Player Protection Philippines

km88 Privacy Policy

Last updated: 2025. This Privacy Policy explains how km88 collects, uses, stores, and protects the personal information of Filipino players. By using the platform, you agree to the practices described here. Please read this page carefully before registering or depositing.

Information We Collect

When you register an account on km88, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID such as a Philippine passport, SSS card, or driver's licence. Financial information — including your preferred payment method, GCash or Maya account details, and transaction history — is collected when you make deposits or request withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and improve your experience. All information collected is limited to what is necessary for the purposes described in this policy.

How Your Information Is Used

km88 uses your personal data primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity in compliance with applicable regulations. Your contact details are used to send account notifications, transaction confirmations, and important platform updates. We may use aggregated, anonymised data to analyse platform performance and improve the overall gaming experience for Filipino players. Where you have opted in, we may send promotional communications about bonuses, VIP rewards, or new features — you can opt out of these at any time through your account settings. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

Sharing of Personal Data

km88 does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — strictly under data processing agreements that require them to protect your information. In cases where we are legally required to do so, we may disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts. Any third party that receives your data is contractually bound to use it only for the specific purpose for which it was shared and to maintain appropriate security standards. We will notify you of any material changes to our data-sharing practices as required by law.

Data Security Measures

km88 implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data privacy obligations under Philippine law. We conduct regular security assessments and promptly address any identified vulnerabilities. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012.

Data Retention

km88 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identityverification documents are typically kept for a minimum of five years following account closure to satisfy anti-money laundering and know-your-customer requirements. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. You may contact our support team at any time to enquire about the specific retention period applicable to your data. Once the retention period expires, your data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the data km88 holds about you at any time. You may request correction of any inaccurate or incomplete information in your account profile by contacting our support team. You have the right to object to the processing of your personal data for direct marketing purposes, and we will honour such requests promptly. In certain circumstances, you may request the erasure or blocking of your personal data, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Cookies and Tracking Technologies

km88 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Filipino players so we can continue improving the experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share browsing data with external advertising networks.

Contact and Complaints

If you have any questions about this Privacy Policy or wish to exercise your data subject rights, you may reach our support team by email at [email protected]. We aim to respond to all privacy-related enquiries within five business days. If you are not satisfied with our response, you may escalate your concern to the National Privacy Commission of the Philippines. km88 takes all privacy complaints seriously and will investigate each matter thoroughly and fairly. We are committed to resolving any concerns in a manner that respects your rights and complies with applicable Philippine data privacy law.

Key Privacy Commitments at a Glance

No data selling

km88 never sells your personal information to third parties. Your data is used solely to operate your account and improve your experience on the platform.

Encrypted transmission

All data sent between your device and km88 servers is protected by secure encryption protocols, keeping your account and financial details safe at all times.

Your rights are respected

Filipino players can access, correct, or request deletion of their personal data at any time in accordance with the Data Privacy Act of 2012.

Philippine law compliance

All data practices on km88 are designed to comply with the requirements of the Philippine Data Privacy Act and relevant regulatory guidelines.

Marketing opt-out available

You can opt out of promotional communications at any time through your account settings without affecting your ability to use the platform.

Privacy Questions from Filipino Players

Quick answers to the most common data privacy questions we receive from players in the Philippines.

When you create an account, km88 collects your full name, date of birth, email address, mobile number, and residential address in the Philippines. During identity verification, you may be asked to submit a copy of a government-issued ID such as a Philippine passport or driver's licence. Financial details such as your preferred payment method are collected when you make your first deposit. All information collected is limited to what is necessary to operate your account securely and in compliance with Philippine regulations. For more details, see the "Information We Collect" section above.

Yes. Under the Philippine Data Privacy Act of 2012, you have the right to request the erasure or blocking of your personal data held by km88. You can submit a deletion request by contacting our support team at [email protected]. We will process your request within a reasonable timeframe, though some data may be retained where required by law — for example, transaction records kept for anti-money laundering compliance. Once the mandatory retention period has passed, your data will be securely deleted or irreversibly anonymised. If you have further questions about this process, visit our FAQ page.

km88 does not sell your personal data to any third party. We only share your information with trusted service providers — such as payment processors and identity verification partners — who are contractually required to protect your data and use it only for the specific purpose for which it was shared. In cases where we are legally obligated, we may disclose data to Philippine regulatory authorities or law enforcement. We do not share your data with external advertising networks or marketing companies without your explicit consent. Any changes to our data-sharing practices will be communicated to you in advance.

Have More Questions?

Our FAQ page covers account security, deposits, and responsible gaming in detail. You can also register today and experience the km88 platform for yourself.